Privacy policy
Last updated: August 31, 2020
Effective Date: December 3, 2024Last Revised: December 3, 2024This Privacy Policy (“Policy”) describes how Safeguard World International Payroll Holdings LTD (“Safeguard Pay”) and our subsidiaries and affiliates, with its corporate offices located at Ground Floor, Building 2, Campion Park, Holmes Chapel, Crewe, Cheshire, England CW4 8AX (“Safeguard Pay,” “we,” “us,” or “our”), transmit, use, share, and protect business, financial, and personal information. This Policy applies to all information provided, transmitted, or submitted to Safeguard Pay, including in connection with the services provided to or on behalf of You or our Clients (“Services”), when You interact with us, and/or on this website (“Site”).
Data privacy, and the privacy of the information provided, is important to us. We use reasonable care to protect data provided to us by or on behalf of our clients or prospective clients (“Clients”) and their workers or from visitors of our Site (collectively “You” or “Your”) from loss, misuse, unauthorized access, disclosure, alteration, and untimely destruction. This Policy governs personal information collected, processed, or disclosed by Safeguard Pay for its own purposes as well as information provided to us as a service provider for our Clients. It protects information collected online as well as offline. We may receive personal information from our Clients about their current and/or prospective workers, as well as workers’ dependents and/or family members as needed to provide Services. Safeguard Pay will collect and process Your personal information as instructed or permitted by our Clients or in accordance with this Policy.
We do not grant access to personal information except as set forth herein. We do not share or sell personal information provided or transmitted to our Site with any third parties for their own marketing purposes. At times, we will provide links to other websites not affiliated with Safeguard Pay. We encourage You to be aware when You leave our Site, and to read privacy policies regarding how third parties may use or process Your information. Unless otherwise defined in this Policy, capitalized terms used in this Policy have the same meanings as in our Terms of Service.
The categories of Personal Information that we may collect include the following:
• Management of the contractual relationship with you to provide you with our ServicesLegal basis
•Improving our business by
• Secure access to our Services, including but not limited to performing the necessary identification and verification of our users prior to granting access to our ServicesLegal basis:
• Marketing and events-related communications, including but not limited to inviting you to participate in events, surveys, providing personalized content through advertising campaigns, or otherwise communicating with you for marketing purposes to promote our ServicesLegal basis:
Protect the security or integrity of us, our Site and our ServicesLegal basis:
Communicate with you about our Site and Services, such as to notify of changes and updates and to provide you with customer support and troubleshootingLegal basis:
To manage our business operations including but not limited to delivering Safeguard Pay’s products and services, making and managing payments, managing fees and charges due on user accounts and debt collectionLegal basis:
Meet our legal, regulatory, and tax reporting obligationsLegal basis:
To provide and maintain the Safeguard Pay Community PlatformLegal basis
Aggregating pseudonymized personal data and reporting anonymized salary data for the purpose of compensation benchmarking in various industries and geographies as well as for academic research purposesLegal basis:
How to Manage or Correct Your InformationYou may have certain choices when it comes to how we collect and use your information:
Email Marketing. If at any time you no longer wish to receive marketing communications from us, you can click the unsubscribe link at the bottom of any email or email us at dpo@safeguardglobal.com.
While we help protect the security and integrity of Your information through procedures and technologies designed for this purpose, the safety and security of Your information also depends on You. We may give You, or You may choose account credentials to access certain parts of our Site or Services. It is solely Your responsibility to maintain the security and confidentiality of Your account credentials and the information and Services accessible through Your account and the Site. You are not permitted to share or sell Your account credentials to any third-party, unless authorized. If You suspect fraudulent or abusive activity relating to Your account, or if Your credentials have been lost, stolen, or compromised in any way, You should immediately change Your potentially compromised credentials and notify Safeguard Pay and Your employer.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect Your personal information, Safeguard Pay cannot guarantee the security of Your personal information transmitted to us. Any transmission of personal information is at Your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Safeguard Pay retains the Personal Information of European Union, Swiss, and United Kingdom residents only for as long as it is necessary to fulfill the stated purposes, or as legally required, and thereafter appropriately disposes of such information. Safeguard Pay has retention periods for the various records containing Personal Information. When Personal Information is no longer necessary or relevant for the identified purpose or to fulfill a legal or business requirement, it is securely destroyed. Safeguard Pay will either physically or electronically erase the Personal Information, or otherwise render it incapable of individually identifying you.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Data privacy, and the privacy of the information provided, is important to us. We use reasonable care to protect data provided to us by or on behalf of our clients or prospective clients (“Clients”) and their workers or from visitors of our Site (collectively “You” or “Your”) from loss, misuse, unauthorized access, disclosure, alteration, and untimely destruction. This Policy governs personal information collected, processed, or disclosed by Safeguard Pay for its own purposes as well as information provided to us as a service provider for our Clients. It protects information collected online as well as offline. We may receive personal information from our Clients about their current and/or prospective workers, as well as workers’ dependents and/or family members as needed to provide Services. Safeguard Pay will collect and process Your personal information as instructed or permitted by our Clients or in accordance with this Policy.
We do not grant access to personal information except as set forth herein. We do not share or sell personal information provided or transmitted to our Site with any third parties for their own marketing purposes. At times, we will provide links to other websites not affiliated with Safeguard Pay. We encourage You to be aware when You leave our Site, and to read privacy policies regarding how third parties may use or process Your information. Unless otherwise defined in this Policy, capitalized terms used in this Policy have the same meanings as in our Terms of Service.
Information We Collect
We collect information that we need to provide our Services, when you interact with us, to administer and improve the Site or our Services or to create and offer new products, for research purposes, and to fulfill any legal and regulatory requirements. This information can be used on its own or in combination with other information to identify you (“Personal Information”). Personal Information shall not include any Personal Information which is anonymized, after which the identifiable data is destroyed. Non-personal information may be collected through the Services, the Site, and through cookies.The categories of Personal Information that we may collect include the following:
- Contact information to allow us to communicate with You or to provide the Services
- Financial and bank account information as needed to provide the Services
- Social Security number, date of birth, name, address, email address, phone number, including mobile phone number, and other details as needed to provide the Services
- Credit, debit, or payment card information if used
- Credit or debt history regarding creditworthiness or credit history, with proper disclosures
- Health and benefits information, which may include health plan numbers, beneficiary or dependent identification and contact information, and other health information as needed to provide the Services
- Employment history and application information submitted through our recruiting and applicant tracking Service
- Geolocation data, including Your IP address, to provide Services or if geolocation Services are enabled for time and attendance tracking
- Other information as needed to provide specific Services, enhance our Services, or to create and offer additional products or services, including with business partners
- Other information and documentation provided as part of Safeguard Pay’s customizable fields or Services, to be stored within the Site and Services, which may include personal information, personal health information, and/or other human resource information Client seeks to collect and retain through the Site. Clients are responsible for the maintenance and retention of any information or documentation stored with Safeguard Pay’s customizable features
Information Use
Purposes for which we use your Personal Information• Management of the contractual relationship with you to provide you with our ServicesLegal basis
- Performance of a contract
- Compliance with our legal obligations
•Improving our business by
- Improving our services and operations
- Developing new ways to meet our customers’ needs and grow our business
- Analyzing and studying how our customers use products and services from Safeguard Pay
- Performance of a contract
- Legitimate interest
• Secure access to our Services, including but not limited to performing the necessary identification and verification of our users prior to granting access to our ServicesLegal basis:
- Performance of a contract
- Legitimate interest
- Consent
• Marketing and events-related communications, including but not limited to inviting you to participate in events, surveys, providing personalized content through advertising campaigns, or otherwise communicating with you for marketing purposes to promote our ServicesLegal basis:
- Consent
- Legitimate interest
- Performance of a contract
- Legitimate interest
Protect the security or integrity of us, our Site and our ServicesLegal basis:
- Legitimate interest
- Legal Obligation
- Performance of a contract
Communicate with you about our Site and Services, such as to notify of changes and updates and to provide you with customer support and troubleshootingLegal basis:
- Performance of a contract
- Legitimate interests
To manage our business operations including but not limited to delivering Safeguard Pay’s products and services, making and managing payments, managing fees and charges due on user accounts and debt collectionLegal basis:
- Performance of a contract
- Legitimate interests
Meet our legal, regulatory, and tax reporting obligationsLegal basis:
- Legal obligation
To provide and maintain the Safeguard Pay Community PlatformLegal basis
- Performance of a contract
- Legitimate Interest
Aggregating pseudonymized personal data and reporting anonymized salary data for the purpose of compensation benchmarking in various industries and geographies as well as for academic research purposesLegal basis:
- Consent
- Performance of a contract
- Legitimate interest
How We May Collect Your Information
To access or use certain information, features, or Services, You may be required to provide personal information. Personal information is primarily collected, submitted, and/or transmitted:- When a Client provides it to Safeguard Pay to facilitate the processing of the Services
- From You when You utilize the Site or Services
- From applications, forms, webinars, surveys, and other information You provide us
- If You provide us with comments or suggestions, interact with us, request information about our Services, or contact our customer service or support departments via phone, email, chat or other forms of communication
- From consumer and business reporting agencies regarding Your creditworthiness or credit history
- Through the Use of Cookies and other internet tracking software while using our website as detailed in our Cookie Policy
- Between Safeguard Pay, its business partners, and third-party vendors:
- Companies, business partners, or individuals that introduce you to us
- Business partners, service providers, sub-contractors, advertising networks, analytics providers, search information providers, fraud protection services, and Payment Service Providers (PSPs) who help us authenticate your identity, improve the quality of our Services, promote our Services, and protect our business. We may also receive Personal Information about you from providers that help prevent, detect,t and prosecute unlawful acts, money laundering, and fraudulent behavior.
- Social networks and other technology providers (for instance, when you click on one of our Facebook or Google adverts)
- Public information sources such as (without limitation) national company registries
- Market researchers
- Government, law enforcement agencies, authorities, and regulatory bodies
How We May Share Your Information
We will only share your information with the third parties listed below for the purposes described above in the “Information Use” Section unless otherwise noted at the point of collection.- Our affiliates, partners, or subsidiary organizations
- Government agencies to fulfill legal, reporting, and regulatory requirements
- Attorneys, accountants, and auditors
- Credit reporting agencies to supply vendor references on the Client’s behalf or to provide credit-related Services as requested by You
- Our employees, affiliated companies, subsidiaries, contractors, agents, and third-party partners and vendors to perform Services related to Your account, to offer additional services, perform analysis to determine qualification to receive other services, collect amounts due, or for our business operations
- Third-party providers for services that You may sign up for via our Site or Services or other business partners with whom we work to develop or market certain products or services.
- Banking and brokerage firms to process payroll-related and/or securities transactions
- To a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred
- Credit bureaus and similar organizations, law enforcement, or government officials. We reserve the right to release information if we are required to do so by law or if, in our business judgment, such disclosure is reasonably necessary to comply with any court order, law, or legal process, in a fraud investigation, an audit, or examination
- Health and welfare providers in support of benefit Services
- Cloud providers, customer management platforms, security providers, and similar services in connection with providing products, Services and in the support of daily operations
- Any other entity disclosed by Safeguard Pay when You provide the information, or for which You provide authorization
How to Manage or Correct Your InformationYou may have certain choices when it comes to how we collect and use your information:
Email Marketing. If at any time you no longer wish to receive marketing communications from us, you can click the unsubscribe link at the bottom of any email or email us at dpo@safeguardglobal.com.
Retention of Your Personal Information
We retain personal information for as long as necessary to provide the Services and fulfill the transactions requested by or on behalf of Clients, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, product development, detecting and preventing fraud and abuse, enforcing our agreements, and for any other necessary business purpose.Security
Safeguard Pay uses reasonable care to protect the confidentiality, integrity, and availability of Your information and we continue to invest in our award-winning security capabilities, including personnel security and physical security; system security, access control, and monitoring; data backup and business continuity management; and vulnerability and intrusion detection. Specifically, we:- Maintain policies and procedures covering physical and logical access to our workplaces, systems, and records
- Apply physical, electronic, and procedural safeguards aligned with industry-recognized best practices
- Use technology such as backups, virus detection and prevention, firewalls, and other computer hardware and software to protect against unauthorized access to or alteration of Your information
- Encrypt sensitive information transmitted over the internet
- Through formal approval processes, access controls, and internal auditing, limit our employees’ access to Client information to those who have a business reason to know
- Require our employees to take information security awareness training upon hire and annually thereafter and apply this training to their jobs every day
- Provide ongoing training and awareness to our employees about security best practices, including internal phishing simulations for education and testing purposes
- Use advanced technologies for the backup and recovery of Your information
- Monitor compliance with established policies through ongoing security risk assessments and internal audits
While we help protect the security and integrity of Your information through procedures and technologies designed for this purpose, the safety and security of Your information also depends on You. We may give You, or You may choose account credentials to access certain parts of our Site or Services. It is solely Your responsibility to maintain the security and confidentiality of Your account credentials and the information and Services accessible through Your account and the Site. You are not permitted to share or sell Your account credentials to any third-party, unless authorized. If You suspect fraudulent or abusive activity relating to Your account, or if Your credentials have been lost, stolen, or compromised in any way, You should immediately change Your potentially compromised credentials and notify Safeguard Pay and Your employer.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect Your personal information, Safeguard Pay cannot guarantee the security of Your personal information transmitted to us. Any transmission of personal information is at Your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Children's Privacy
We do not knowingly collect Personal Information from children under the age of 18. Our Site and Services are not addressed to minors. If you are a parent or guardian and you learn that your children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under the age of 18 without verifiable parental consent, we will take steps to remove that information from our servers.Your Rights
Under applicable privacy regulation, you may have some or all of the following rights in respect of your Personal Information:- to obtain a copy of your Personal Information together with information about how your Personal Information is processed;
- to rectify inaccurate Personal Information;
- to erase your Personal Information in limited circumstances where it is no longer necessary in relation to the purposes for which it was collected or processed;
- to restrict processing of your Personal Information
- to object to the processing of your Personal Information where we're relying on a legitimate interest;
- to object to decisions that are based solely on automated processing or profiling;
- to obtain a portable copy of your Personal Information, or to have a copy transferred to a third-party controller; or
- to withdraw your consent, at any time, where you may have provided it for the collection, processing, and transfer of your Personal Information for a specific purpose;
International Data Transfers
Safeguard Pay complies with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries, the United Kingdom, and Switzerland transferred to the United States pursuant to the Data Privacy Framework. Safeguard Pay has certified that it adheres to the Data Privacy Framework Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Data Privacy Framework Principles, the Data Privacy Framework Principles shall govern. To learn more about the Data Privacy Framework program, and to view our certification page, please visit https://www.dataprivacyframework.gov/s/.Safeguard Pay retains the Personal Information of European Union, Swiss, and United Kingdom residents only for as long as it is necessary to fulfill the stated purposes, or as legally required, and thereafter appropriately disposes of such information. Safeguard Pay has retention periods for the various records containing Personal Information. When Personal Information is no longer necessary or relevant for the identified purpose or to fulfill a legal or business requirement, it is securely destroyed. Safeguard Pay will either physically or electronically erase the Personal Information, or otherwise render it incapable of individually identifying you.
Changes to this Privacy Policy
This Privacy Policy is effective as of the “LAST REVISED” date specified at the top of this Privacy Policy and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Accessibility
Meaningful inclusion is very important to us, including providing reasonable accommodations for persons with disabilities. If You need assistance or have any questions, please send them to marketing@safeguard-pay.com.Contact Information
If You have any comments, concerns, or questions about this Privacy Policy, please contact Safeguard Pay at: marketing@safeguard-pay.com.